Is there any reason why Dell can’t see the reason they are swimming in murky waters right now? Apple is successfully pushing the iPhone, a product that shoves ~30% profit margin back into the company. What is Dell pushing? A setup like this that sells for less than the iPhone. Where’s the profit in that?
The problem with Dell is that the company is having a hell of a time conveying value to their customers. So far, they have been able to convince the value of buying Dell because of its low price. Unfortunately, efficiency no longer is an advantage that only Dell enjoys. Hear me out Mikey, spend some money and steal some of Apple’s marketing folks. You can thank me later.
Update: OK, so it wasn’t Mike who responded, but Richard did. I have been very impressed recently with Dell’s service at both corporate and consumer ends. Looks like Mike’s getting Dell’s groove back. So thanks for hearing me out, Richard!
In other related news: Rollins gets nice wad of cash for stepping down. I wonder how many $399 complete systems it’ll take to make that up! 🙂
Update 2: Would this be part of the upcoming new changes that we can expect from Dell? Dell Acquires Zing.